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Privacy Policy

Your privacy is important to us

Last updated: December 2024Effective: December 1, 2024

At HealtyMeeal, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1Information We Collect

We collect information you provide directly to us and information we obtain automatically when you use our services.

Personal Information

When you create an account, place an order, or contact us, we may collect:

  • Name and contact information (email address, phone number)
  • Delivery address and location details
  • Payment information (processed securely through third-party providers)
  • Order history and preferences
  • Communication preferences

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Cookies and similar tracking technologies
  • Location data (if you enable location services)

2How We Use Your Information

We use the information we collect for various business purposes:

Service Delivery

To provide, maintain, and improve our services:

  • Process and fulfill your orders
  • Deliver meals to your specified address
  • Provide customer support and respond to inquiries
  • Send order confirmations and updates

Communication

To communicate with you about:

  • Order status and delivery updates
  • Promotional offers and new menu items
  • Important service announcements
  • Customer satisfaction surveys

Business Operations

To operate and improve our business:

  • Analyze usage patterns and preferences
  • Develop new products and services
  • Ensure food safety and quality standards
  • Comply with legal obligations

3Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing
  • Delivery services
  • Email and SMS communications
  • Data analytics and website hosting

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or security issues
  • Enforce our terms of service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Security Measures

Our security measures include:

  • Encryption of sensitive data during transmission and storage
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Secure payment processing through certified providers

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5Your Rights and Choices

You have certain rights regarding your personal information:

Access and Update

You can access and update your account information at any time through your account settings or by contacting us.

Communication Preferences

You can opt out of promotional communications by:

  • Clicking the unsubscribe link in our emails
  • Updating your preferences in your account settings
  • Contacting our customer support team

Data Deletion

You can request deletion of your personal information, subject to certain legal and business requirements.

6Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

Types of Cookies

We use:

  • Essential cookies for website functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings
  • Marketing cookies for personalized content

Cookie Management

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

7Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the 'Last Updated' date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Contact Information

You can reach us at:

  • Email: healtymeeal@gmail.com
  • Phone: +91-9557159919
  • Address: Flat No Sec-1/298 Aditya World City NH-24 Shahpur Bamheta Ghaziabad Uttar Pradesh 201002

Data Protection Officer

For privacy-related concerns, you can contact our Data Protection Officer at the above email address.

Questions About Your Privacy?

If you have any questions about this Privacy Policy or our privacy practices, we're here to help.

Visit Us

Flat No Sec-1/298 Aditya World City,
NH-24 Shahpur Bamheta,
Ghaziabad, Uttar Pradesh 201002

Your Data Protection Rights

You have the right to access, update, or delete your personal information. You can also opt out of marketing communications at any time. Contact us using the information above to exercise these rights.